Twelve years ago, this paper did a proactive story in which a reporter on a wheelchair checked how disabled-friendly the city’s public transport was. It was observed that none of BEST, local trains were accessible to the disabled.

Over the years, public transport in Mumbai has drastically changed, with the Metro and Monorail being its newest faces. But, can a person with disabilities (PWD) really travel with ease on these public transportation modes without any issues? No.