There are just that many adjectives one can use for the word shame. We can exhaust all of them at reports about how the upgraded non-AC coach of Punjab Mail with expensive utilities has returned, vandalised within a few months of its introduction. Central Railway officials told this paper that the wash basins have been found broken, toilet seats damaged and taps and other expensive utilities missing.

The railways wanted to improve and upgrade onboard passenger experience. They wanted to provide upgraded toilets in one non-AC coach of the Ferozpur-Mumbai Punjab Mail. It worked fine for a while, after which there was a large scale and shocking vandalism.