The incident occurred on platform number two of Sewri railway station at around 9.45 am, bringing CSMT-bound local train services to a halt, Central Railway Chief Public Relations Officer Swapnil Nila said

According to Central Railway, the failure occurred at around 9.30 am, causing signals at Kanjurmarg and on the affected section to go blank. Railway authorities immediately introduced alternative operating arrangements to ensure the safe movement of trains