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Sorry, not sorry
Updated On: 30 August, 2026 09:06 AM IST | Mumbai | Akshita Maheshwari
After a blunder, Subko Coffee issues an apology which is getting flak for sounding ‘AI-generated’. We ask: What makes a good apology in the Internet age?
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The Internet’s scandal cycle’s always the same: someone messes up, there is an uproar, and then the culprit issues an apology. PIC/ISTOCK
If you, like this writer, have been chronically online for years and years, you would know there isn’t a time quite like a scandal on the Internet. The cycle’s the same: someone messes up, there is an uproar, the Internet declares that we have caught yet another culprit, and then the culprit issues an apology.
But the apology falls flat.
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