The faulty devices qualified for replacement should be up to three years from the time of original purchase, Microsoft Support said in a blog post late Friday
Microsoft Surface Pro 4
After receiving complaints regarding a screen flicker defect in some Surface Pro 4 devices, Microsoft has offered to replace the eligible devices free of charge.
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The faulty devices qualified for replacement should be up to three years from the time of original purchase, Microsoft Support said in a blog post late Friday.
"We will ship you a replacement device as soon as you return your existing device. Typically, it will take 5-8 business days for you to receive an exchange device from the date that you ship your current device back to us," the post added.
Users that have already paid for a screen-replacement will get a refund.
In February, Microsoft had said that it was monitoring the situation.
The tech giant has clarified that the replaced devices will be refurbished.
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