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The Shift from Short-Term ROI to Long-Term Brand Equity in Indian Marketing

Updated on: 21 January,2026 02:13 PM IST  |  Mumbai
Buzz | faizan.farooqui@mid-day.com

Authored By: Valay Lakdawala, Co-Founder and Director of Customer and Brand Strategy, NeoNiche Integrated Solutions

The Shift from Short-Term ROI to Long-Term Brand Equity in Indian Marketing

Indian marketing trends 2026

For the longest time, Indian marketing conversations have revolved around one simple question: “What is the ROI?”

How many leads did this campaign generate? What was the cost per click? How quickly did sales move after the ads went live?

In a fast-moving, price-sensitive market like India, this obsession made sense. Budgets were tight, growth targets were aggressive, and digital platforms promised instant, measurable results. Performance marketing became the hero of the decade.


But as we move deeper into 2026, something meaningful is shifting. Indian brands are beginning to realise that short-term ROI alone cannot build long-term businesses. There is a growing change in mindset - from chasing immediate returns to investing in something far more powerful and enduring: brand equity, mindshare, and emotional connection.

Because growth is not only about being seen. It is about being remembered.

How Performance Marketing Took Over Indian Marketing

India’s digital boom changed marketing forever. Affordable data, widespread smartphone adoption, and rapid e-commerce growth created the perfect environment for performance-driven advertising. Startups scaled at unprecedented speed using paid search, social ads, and marketplace visibility. For many brands, performance marketing was not just a tactic - it became the entire playbook.

The appeal was obvious:

  • Clear metrics

  • Faster results

  • Easier justification of spends

For a while, this model worked beautifully. Brands could grow quickly without spending years building reputation or trust. But growth built only on performance often comes with invisible cracks beneath the surface.

Where the Performance-Only Model Begins to Crack

Today, Indian marketers are facing realities that dashboards don’t always capture.

Customer acquisition costs are rising.

As more brands fight for the same attention, paid channels are becoming crowded and expensive.

Consumers are becoming more selective.

Indian audiences today are sharper, more informed, and far less patient with generic messaging. They don’t just buy products - they buy credibility.

Discount-driven loyalty is fragile.

When customers come only for offers, they leave the moment those offers disappear.

Performance marketing is excellent at capturing demand - but it struggles to create preference. And preference is what builds longevity, resilience, and true brand power.

What Brand Equity Really Means in the Indian Context

Brand equity is not just about logos, taglines, or celebrity endorsements. In India, it is deeply emotional and deeply cultural.

It is about:

  • Familiarity in a crowded market

  • Trust built over repeated experiences

  • Reliability that goes beyond pricing

  • And most importantly, owning a space in the consumer’s mind and heart

When people choose a brand even when cheaper alternatives exist, that’s brand equity at work. When a customer remembers how a brand made them feel, not just what it sold - that’s mindshare being built.

In a diverse country like India, where choices are endless and attention is limited, brands that create emotional memory stay relevant far longer than brands that only chase visibility.

The Shift We Are Seeing on the Ground

What has changed most is the nature of conversations with clients.

Today, brands don’t just ask:

  • “How many leads will this generate?”

They also ask:

  • “How will people remember us?”

  • “What story are we building?”

  • “Will this campaign still matter a year from now?”

Whether it is a product launch, a consumer activation, or a digital-first campaign, the focus has clearly moved from short bursts of attention to building long-term relevance and recall.

Indian Consumers Are Driving This Change

One of the strongest forces behind this transformation is the Indian consumer.

Today’s consumers:

  • Expect authenticity, not just advertising

  • Notice inconsistencies across online and offline experiences

  • Value brands that feel human, not transactional

You can run a high-performing campaign, but if the brand experience doesn’t match the promise, consumers disengage quickly. This is why storytelling, experiential marketing, and community-led engagement are once again becoming critical - even in a performance-dominated ecosystem.

People may click on ads, but they stay with stories.

Why the Smartest Brands Are Blending Strategy with Performance

The future of Indian marketing is not about choosing between brand and performance. It is about blending both intelligently.

Performance marketing brings efficiency and scale. Brand strategy brings meaning, emotion, and direction. Together, they create impact that lasts beyond quarterly targets.

When strategy guides performance, marketing stops being a numbers race. It becomes a growth engine built on relevance and connection.

From Quarterly Wins to Sustainable Growth

Short-term ROI will always matter. Businesses need momentum and measurable outcomes.

But brands that focus only on immediate returns often struggle to build loyalty and mindshare. Brand equity, on the other hand:

  • Lowers acquisition costs over time

  • Builds emotional stickiness

  • Creates resilience during market slowdowns

  • Inspires trust beyond transactions

In a market as competitive and dynamic as India, brands that stand for something will always outlast brands that only sell something.

Looking Ahead

As Indian marketing continues to mature, success is being redefined. It’s no longer just about clicks and conversions, but about relevance, recall, trust, and inspiration.

The brands that will win in 2026 and beyond are those that balance efficiency with emotion - brands that invest in performance but anchor it in strong brand strategy and meaningful storytelling.

Because while performance marketing may bring customers through the door, brand equity is what builds mindshare, creates loyalty, and makes them stay.

About the Author

Valay Lakdawala is the Co-Founder and Director - Strategy, NeoNiche Integrated Solutions, a global brand marketing company that blends strategy, experiential storytelling, and performance-driven execution to help brands build long-term value and lasting consumer connections.

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