Shrunk workforce of government telecom major is struggling to handle 125 exchanges across Mumbai and several call centres VRS wave in MTNL leaves customers in the city helpless Vinod Kumar Menon vinodm@ mid- day. com AS much as 82 per cent of Mahanagar Telephone Nigam Limited ( MTNL) staffers recently opted for the voluntary retirement scheme ( VRS), with January 31 being their last working day. With 18,000 MTNL employees across Mumbai and Delhi opting for VRS, it has left over 14 lakh landline phones, 10 lakh mobile users and approximately five lakh broadband users in Mumbai in the lurch. u00bb P09 u2018 The company has been in the red for close to 10 years now. We blame the management and the present BJP and past Congress govts at the Centre for this situation of MTNL, which enjoyed a monopoly in Delhi and Mumbaiu2019 Arvind Sawant, president, MTNL Kamgar Sangh 18,000 No. of MTNL employees who opted for VRS The MTNL building at Prabhadevi. PIC/ BIPIN KOKATE; ( top) the remaining staff at MTNL have not been paid their salaries for two months. PIC/ MTNL Kamgar Sangh
