fifteen-year-old Myra Obhan launches India’s first independent AI-powered consumer complaint platform to improve transparency and accountability.
Myra Obhan
At just fifteen, Myra Obhan of The Shri Ram School, Moulsari, is proving that civic innovation doesn’t have to wait for adulthood. A Grade 10 student with a sharp eye for design and a deep sense of empathy, she has created India’s first independent AI-powered Consumer Complaint Assistant-ihaveaconsumercomplaint.com-a platform that blends youthful vision with disciplined execution.
A Youthful Vision with Serious Purpose
Myra’s idea was born out of a simple but pressing observation: consumers often feel unheard, their complaints lost in bureaucratic loops or ignored altogether. “I wanted to create something that makes consumers feel heard and respected,” she explains. Her solution was to combine structured complaint filing with real-time AI guidance, ensuring that every grievance has a clear path to resolution.
Building a Platform for Accountability
Unlike scattershot complaint forms, Myra’s platform offers a streamlined workflow. Users select the product or service, describe the issue, attach evidence, and provide secure contact details. An AI chatbot guides them through each step, clarifying doubts and reducing drop-offs. The result is not just a smoother user experience but a credible dataset that businesses can act upon.
For consumers, this means transparency and visibility into complaint status. For businesses, it offers a constructive channel to address dissatisfaction early and identify systemic issues. Myra’s design philosophy is clear: accountability must serve both sides.
Context and Impact
The scale of consumer grievances in India underscores the importance of her work. Between January and July 2025 alone, over 78,000 new complaints were filed, with more than 65,000 resolved. Yet gaps remain. Myra’s platform complements existing mechanisms by offering accessibility, clarity, and trust-qualities often missing in traditional systems.
A Movement, Not Just a Website
What makes Myra’s initiative remarkable is not just the technology but the leadership behind it. At an age when most teenagers are focused on exams and extracurriculars, she is shaping a public-interest tool that could redefine consumer rights in the digital age. Her project demonstrates how youth-led innovation can be credible, scalable, and socially impactful.
Looking Ahead
For Myra, this is only the beginning. Her platform is more than a digital utility-it is a movement toward transparency and empowerment. By turning complaints into structured dialogue, she is helping transform friction into resolution, and frustration into accountability.
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