Extremely vigilant of the fact that a misunderstanding can break bonds, this writer kept wondering why relationships were marred by it so often. The answers appeared in writer Rega Jha’s newsletter when she pulled out a Tennessee Williams gem from a 1955 essay, Person to Person. It read, “And so we talk to each other, write and wire each other, call each other short and long distance across land and sea, clasp hands with each other at meeting and at parting, fight each other and even destroy each other because of this always somewhat thwarted effort to break through walls to each other.” The ‘why’ we communicate was clear. Now, the ‘how’ to do it better was step two.

Gupta believes that communication skills are crucial