The Bangur Nagar Police arrested five men for allegedly running the call centre that duped foreign customers by posing as representatives of overseas online pharmacies
The suspects operated by calling customers in countries including the US, police said. Representational Pic/File
Mumbai Police on Thursday said that it has busted an illegal call centre in Malad area which was allegedly involved in selling banned medicines to foreigners.
According to the police, the Bangur Nagar Police arrested five men for allegedly running the call centre that duped foreign customers by posing as representatives of overseas online pharmacies.
Illegal call centre raided
The police said that the accused -- Ayub Shaikh (30), Faizan Bhaleem (27), Farukh Shaikh (29), Moin Ahmed Shaikh (32) and Zeeshan Nasir Ansari (22) -- had set up a fake call centre at Chincholi Bunder in Malad (West) area of suburban Mumbai.
The suspects operated by calling customers in countries such as the United States and pretending to represent international and US-based companies.
Foreign customers duped
The accused allegedly convinced customers that they were authorised distributors of restricted erectile dysfunction medication such as Viagra and Shilajit-based products.
Police said the suspects took money from customers abroad under the pretext of delivering these medicines, which cannot be sold or exported through such channels.
A case has been registered under sections 318(4), 319(2), 3(5) of the Bharatiya Nyaya Sanhita (BNS), along with sections 66(A), 66(D), 75 of the Information Technology Act, 2000 and section 20 of the Indian Telegraph Act, 1885.
All five accused have been arrested and have been remanded to police custody until December 15, 2025.
"The investigation is ongoing and the police is further identifying the number of victims duped by the suspects," said an official.
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