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Engineering, sales jobs to benefit most from AI in next 18 months: Report

According to the Bain & Company report -- demand and lead generation, digital self-service sales, customer success, and other support activities all have the potential to benefit from the types of automation that generative AI enables

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As customers integrate Artificial Intelligence (AI) into their own processes, job roles are expected to shift, with engineering, sales and marketing functions among those most likely to benefit from AI over the next 18 months, a new report said on Tuesday.

According to a new report by Bain & Company, 75 per cent of over 570 executives surveyed said AI has already met or exceeded their expectations. "Software leaders expect the technology to generate significant opportunities to increase top line growth and customer retention.

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