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Mumbai: Children of RPF staff to spread awareness about helpline 182

Guess who’s the poster child of the Railway Police Force’s (RPF) helpline awareness campaign? We kid you not, it’s the staff’s own children

Guess who’s the poster child of the Railway Police Force’s (RPF) helpline awareness campaign? We kid you not, it’s the staff’s own children.


Children of RPF staff become the face of the campaign on creating awareness about helpline 182

Around 20 children of RPF personnel yesterday distributed pamphlets on the RPF’s helpline — 182 — and interacted with nearly 250 commuters at the Karjat railway station on the need to remember the pan-India emergency number. The initiative was part of the RPF’s administration awareness drive.

The placards that the children held read: “My father serves in RPF. He cares for security of all of us. He told me about phone no. 182. Did you know the helpline number is 182?”

Commuters chuffed
Surprised commuters lauded the new initiative. Ketan Shah (50), president of the passengers’ association of Karjat who resides in Ghatkopar, said when he spotted children trying to spread the word on the helpline, he got off his train and joined them for half an hour. “Such initiatives should be carried out regularly. Sachin B, senior divisional security commissioner, has agreed to conduct such programmes at regular intervals. The children were a delight to talk to.”

Hema Kamble, a manager with UCO Bank in Karjat who resides in south Mumbai, said, such campaigns can help dispel the notion that the railway police are not keen on ensuring commuters’ safety. “This initiative has reposed our faith in the force. The RPF should increase patrolling on trains, too.”

Satish Menon, senior inspector, Karjat RPF, said the helpline will benefit commuters on both long-distance journeys as well as local trains. “The drive aimed at creating awareness, especially among women passengers.”

Whatsapp group
During the course of the drive, the RPF also created a Whatsapp group of commuters from Karjat and adjoining areas which people can use to alert the police about problems. “Members of this group can be the eyes and ears of the police. This will help the RPF maintain a better vigil,” felt the RPF official.

Similar awareness campaigns were carried out at Diva, Thane and Wadala railway stations, among others, where the RPF personnel alone distributed pamphlets.

Success stories

The Sabar family is reunited at Karjat after half of them missed their train
The Sabar family is reunited at Karjat after half of them missed their train

Family reunited
The RPF helpline has helped commuters immensely. On June 13, Nandini Sabar (22) and Rajkumar Sabar (25), both from Odisha, were getting onto the Indrayani Express from Lonavala, with their two-year-old daughter and six-year-old son, with heavy luggage in tow. While Nandini and their toddler managed to get in, Rajkumar and their son were left behind at the station. Instead of panicking, Rajkumar immediately dialled 182 and was accommodated by the RPF in another train. The couple was reunited at the Karjat railway station. They had arrived in the state looking for jobs.

Vinod Sultan Singh is returned his laptop that he forgot in a train
Vinod Sultan Singh is returned his laptop that he forgot in a train

Lost and found
On June 15, a passenger, Vinod Sultan Singh (22), a resident of Haryana, was travelling on 12494 Hazrat Nizamuddin-Pune Express. He forgot his laptop worth Rs 42,000 in coach B-7 berth 64 while getting off, following which he immediately contacted the helpline. The train was then inspected by RN Yadav, assistant sub-inspector, at the Karjat railway station and he recovered the laptop.

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