The 9.05 am Delhi-bound flight was first delayed by two-and-a-half hours; passengers were then asked to deplane after a technical glitch, and it finally reached at 5.50 pm on Sunday
What was expected to be a routine flight to Delhi, turned out to be a seven-hour ordeal for passengers of a SpiceJet plane, which was delayed by seven hours, wrecking plans for many who were looking forward to reaching their destination before noon on Sunday.
Passengers in the SpiceJet flight, expecting to arrive in Delhi at around 11 am, ended up reaching their destination almost at 6 pm
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The Delhi-bound flight SG-106 was scheduled to take off from Mumbai airport at 9.05 am, but passengers were left frustrated and clueless about their travel plans, as they were allegedly not provided any updates or information by the crew members of the flight.
The flight was initially delayed by two-and-a-half hours, after which passengers were asked to board the aircraft around 11.30 am. However, when the plane was on the taxiway, passengers first complained of non-functioning air conditioners and, soon, one of them raised an alarm that he could smell smoke. The captain asked them to deplane immediately and passengers were again left in the waiting area.
According to passengers, their requests for an update about the flight from the crew fell on deaf ears. Finally, at around 3 pm, they were shifted to an alternate aircraft, which took another hour to take off and reached Delhi at 5.50 pm.
“We felt as though we are being taken for granted by the airlines. They told us that the flight would take off by 3.15 pm, but we kept waiting for an update till 3.50 pm. We are tired and furious, as the journey consumed our entire Sunday,” said a frustrated passenger.
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