28 October,2026 08:38 AM IST | Mumbai | Samiullah Khan
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A 79-year-old retired mechanical engineer from Borivali West has allegedly lost Rs 4.73 lakh after three unauthorised transactions were carried out through the Tata CLiQ online payment gateway linked to his ICICI Bank savings account.
The fraud came to light on Sunday, October 18, when the senior citizen checked his account balance while attempting to arrange money to purchase medicines.
The complainant, Ashokkumar Madhuvandas Shah, a resident of Ganjawala Apartment in Borivli West and a former employee of a private engineering firm in Germany, discovered that Rs 4,73,124 had been debited from his account through three transactions of Rs 1,57,708 each.
According to the complaint, the transactions took place on October 18. Shah noticed the missing funds around 5 pm that day while checking his balance through Google Pay, with the help of his niece, Supriya Sachit Thakur, 46, who was visiting him.
The family immediately contacted the national cybercrime helpline 1930 to report the incident and received an acknowledgement number. Shah subsequently approached the ICICI Bank branch in Borivali West and submitted a dispute form regarding the unauthorised debits.
Following the bank's advice to obtain a police report, Shah approached Borivali police, where a complaint was registered on October 24, 2026, against the unidentified person or persons allegedly responsible for the transactions and the recipient account holder.
"We have registered a case under the relevant sections of BNS and IT Act, investigating the case and examining the bank statements and transaction details to trace the beneficiary accounts and establish how the money was transferred through the online payment gateway," said an officer frrom Borivali police station.
