Overcharging for an ice cream pack has left a bitter taste for a Mumbai Central-based restaurant, Shagun Veg Restaurant, that charged Rs 10 over the Maximum Retail Price (MRP) five years ago and has now been fined Rs 2 lakh and ordered to pay Rs 15,000 to the complainant as compensation.

The complainant is then Police Sub-Inspector (PSI) Bhaskar Jadhav, who on June 8, 2014, was heading home after work when he got a call from his daughter. "My daughter wanted ice cream so I went to Shagun Veg Restaurant and asked for a family pack. There was a buy one get one free offer. The hotel manager gave me a 700ml pack of ice cream and charged Rs 175, which I paid. While checking the expiry date, I saw that the MRP was Rs 165, so I asked the hotel to return Rs 10 but they refused, saying Rs 10 is cooling charge."