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Commuters get their way with Panchavati Express

Passengers' suggestions to the Central Railway regarding the faulty seat arrangement implemented

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The new coach (right) has windows aligned with the seats unlike the older ones

The new coach (right) has windows aligned with the seats unlike the older ones

Not all commuters' suggestions fall on deaf ears, after all. Some of them, including those from the passengers of Manmad-Nashik-Mumbai Panchavati Express, have been accepted by the Integral Coach Factory and changes have been made in the coaches accordingly.

"Based on the feedback, we have removed the useless cubicle and added a wide window. Things should improve. All new coaches will have this new feature," Integral Coach Factory General Manager Sudhanshu Mani said on social media.

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