Touted as the disruptor of e-commerce platforms, particularly for the food delivery sector at the moment, ONDC does not seem to have got it together yet. While many social media users are going gaga over the new government platform, mid-day’s test drive on Tuesday found glitches, as all four of our orders ended up getting cancelled. ONDC is a private, non-profit company established by the Department for Promotion of Industry and Internal Trade of the central government.
 
The Centre founded Open Network for Digital Commerce (ONDC) on December 31 last year with an aim “to democratise e-commerce”. Recently, there has been a buzz on Twitter about how ONDC offers heavy discounts as compared to Swiggy and Zomato, who are dominating the food delivery marketplace.

We also thought of availing almost “60 per cent discounts” as most Twitter users claimed. Unlike the private food delivery platforms, ONDC does not provide delivery partners. The eateries listed on ONDC deliver the orders placed via this platform.