Chaos and confusion were reported from several parts of Delhi on the first day of exchange of Rs 2,000 currency notes on Tuesday with people complaining that banks were instead asking to deposit them and also demanding identity proofs. While the notes will still be considered legal tender, people have been instructed to either deposit existing Rs 2,000 notes in their bank accounts or exchange them at the banks.

The first day of the process saw long queues, disgruntled customers and growing concerns among elderly citizens. Though the exchange or deposit facility will be available till September 30, people rushed to the banks in significant numbers on the first day itself. The punishing heatwave sweeping through Delhi exacerbated the situation, making it particularly challenging for the elderly, who complained of having to wait for hours.