09 September,2026 10:28 AM IST | Mumbai | Ritika Gondhalekar
Additional Municipal Commissioner (Health) along with Dr. Pramod Ingale, dean, Sion Hospital. Pic/ Special Arrangement
Mumbai's public healthcare system is set for a major digital upgrade, with manual patient registration set to be eliminated by April 1, 2027. Additional Municipal Commissioner (Health) Prajakta Verma Lavangare announced a roadmap aimed at improving efficiency and reducing crowding at major tertiary hospitals.
The plan focuses on:
Prajakta Verma Lavangare, additional municipal commissioner (Health), said, "Among the key proposals is the complete shift away from manual patient registration, along with ensuring that HMIS is functional across all civic hospitals. The system is expected to help streamline patient-related processes and improve coordination and access to hospital data. We are trying to achieve this goal by April 1 next year, when we completely get rid of the manual system."
Birth and death certificate registrations will be prioritised, with the civic body considering granting registrar-level powers to hospital deans. This would allow birth certificates to be issued directly at the hospital where the child is born, helping ensure the three-day issuance deadline is met.
Additionally, an SMS alert system will keep citizens updated on the status of their certificate-related requests.
Lavangare stressed the need to strengthen peripheral hospitals by expediting renovation and expansion projects and improving medical services at these facilities.
The move aims to reduce pressure on major tertiary civic hospitals by ensuring that patients can access essential healthcare services closer to home.
Other priorities include preparing a plan to establish component blood banks and digitising the Central Procurement Department and its processes.
The focus will be on strengthening systems that directly affect patient care while improving efficiency and accountability across the civic healthcare network.
