Thane consumer panel orders Konkan Housing and Development Board to allot flat to 25-year waitlisted homebuyer

13 June,2026 01:47 PM IST |  Thane  |  mid-day online correspondent

A Thane consumer commission has directed the Konkan Housing and Area Development Board (KHADB) to allot a flat to a homebuyer shortlisted in 2000 and pay Rs 1 lakh compensation. The panel criticised the board for contacting eligible applicants after 14 years and giving them only seven days to respond

Representational image. File pic


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A consumer commission in Thane district has directed the Konkan Housing and Area Development Board (KHADB) to allot a flat to a home-buyer, shortlisted in 2000, and pay Rs 1 lakh compensation, noting that the board communicated to eligible persons after a gap of 14 years in 2014.

The commission, while criticising this high-handed approach, observed that establishing communication after 14 years and demanding consent within just seven days appeared "intentionally designed so that the maximum number of eligible-list holders fail to give their consent."

The board had earlier directed MHADA to allot a flat to the complainant

According to PTI, in an order dated September 19, 2025, uploaded on the official system on June 11, 2026, the Thane District Consumer Disputes Redressal Commission directed the board, a unit of MHADA, to allot a 31.77-square-metre flat at Chitalsar-Manpada in Thane to the complainant.

Commission orders KHADB to pay Rs 1 lakh as compensation

The three-member bench of the Thane District Consumer Disputes Redressal Commission also ordered the board to pay Rs 1 lakh as compensation and Rs 10,000 towards litigation costs within 45 days, according to PTI.

Advocate Baldev Rajput, appearing for the complainants, said the ruling would benefit 17 other similarly placed petitioners as the same order would be applicable to their cases.

The counsel appearing for the complaint stated that the home-buyer had applied under an affordable housing scheme in June 2000 and deposited an earnest money amount of Rs 10,000.

"Though his name was included in the final eligibility list in November 2000, the board remained silent for over a decade," he added.

In January 2014, the board suddenly issued a letter claiming the original project was stalled due to a municipal land reservation. It forced applicants to submit a fresh consent note within seven days under a revised private developer model, threatening to delete their names if they failed to comply.

The commission, after hearing the arguments, said, "Establishing communication after 14 years and demanding consent within just seven days appeared intentionally designed so that the maximum number of eligible-list holders fail to give their consent," as per PTI.

"The complainants are ordinary salaried individuals who complied with all paperwork in the year 2000 in the naive hope that the opponent would give them their dream home," the commission further added.

Commission slams board for mismanagement

It stated that due to the board's absolute mismanagement, the buyers were deprived of their homes, left unable to afford private housing today due to skyrocketing prices, and subjected to severe harassment.

Dismissing MHADA's technical objections regarding limitation periods, the commission ruled that the cause of action was continuous.

Furthermore, the commission ordered that the Konkan unit treat the candidate as fully eligible under its July 2021 notification and execute the flat allotment without further delay.

(With inputs from PTI)

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