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Food app, eatery goof up order; deliver wrong dish twice to customer

The customer was delivered a chicken dish instead of the paneer dish he had ordered, not once, but twice!

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A consumer court in Pune has ordered an app-based food delivery service and a city-based restaurant to pay a compensation of Rs, 55,000 to a customer for delivering a wrong dish twice. The customer was delivered a chicken dish instead of a paneer dish that he had ordered for.

According to India Times, the customer was a Nagpur-based lawyer, Shanmukh Deshmukh, who had ordered a butter paneer masala from a Pune-based hotel through a popular food delivery service on May 31. However, as alleged by the customer, while eating the food he realized that he was served chicken instead of paneer.

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