CIDCO activates 24/7 emergency control centre ahead of monsoon season

The emergency control room has been set up on the ground floor of CIDCO Bhavan. Representational Pic/File

With the monsoon expected to arrive soon, City and Industrial Development Corporation (CIDCO) has announced that its Emergency Operation Centre (EOC) will become operational from June 1 to handle rain-related emergencies across areas under its jurisdiction.

Officials said the centre will function round the clock till September 30, including weekends and public holidays.

The emergency control room has been set up on the ground floor of CIDCO Bhavan.

According to CIDCO officials, the centre will monitor and respond to emergencies caused by heavy rainfall, flooding and other monsoon-related incidents.

The EOC will deal with issues such as waterlogging, potholes, fallen trees, landslides, open drain covers, garbage accumulation, fire incidents, snake bites, flooding accidents, epidemics and building collapses.

Multiple departments to coordinate

Officials said teams from engineering, health, fire brigade, security and garden departments will remain connected through the control centre to ensure quick coordination during emergencies.

CIDCO's Chief Vigilance Officer Suresh Mengade recently reviewed the preparedness arrangements and instructed nodal officers to ensure prompt response and grievance redressal during the monsoon period.

Once complaints are received, the concerned departments and local officers will be alerted immediately for priority action.

Helpline numbers released for citizens

CIDCO has appealed to residents in its areas to report monsoon-related incidents without delay to avoid accidents and disruptions during heavy rainfall.

Residents can contact the emergency operation centre through the following numbers:

- Contact numbers: 022-67918383 / 8384 / 8385 and 022-27562999

- WhatsApp: 8451946357

- Toll-free number: 18002664098

- Fax: 022-67918199

- Email: eoc@cidcoindia.com

Focus on public safety during monsoon

Officials said the emergency centre will play a key role in maintaining coordination between departments and ensuring faster response during adverse weather conditions.

CIDCO has also urged citizens not to ignore signs of flooding, damaged roads, loose tree branches or open drains and to immediately alert the control room if any such hazards are noticed.