Jio consumers across India reported major network difficulties on September 17, flocking to social media to express their dissatisfaction. The tracking website Down Detector reported a significant rise in trouble complaints beginning in afternoon.

According to media reports, Down Detector stated the number of network issue complaints from Jio subscribers had increased to 10,367 by 12:18 pm, up from 653 at 11:13 am and only seven at 10:13 am. The majority of these complaints—68 per cent—were connected to 'No Signal', while 18 per cent mentioned issues with mobile internet and 14 per cent were related to JioFiber services, stated media reports.