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Mumbai: BEST plans to extend tap-in, tap-out service to all buses by year-end

Speaking about whether it means that the number of in-person conductors will be reduced if tap-in tap-out is rolled out in all buses, Chandra added, “For the transitional phase we will need conductors. We will keep the conductors for the commuters who are not tech-savvy"

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A BEST employee showing trial of 'Tap In Tap Out' service. File Pic/BEST

A BEST employee showing trial of 'Tap In Tap Out' service. File Pic/BEST

With an aim to provide digital facilities to commuters in the BEST buses, Brihanmumbai Electricity Supply and Transport (BEST) Undertaking is planning to roll out tap-in tap-out services in other buses across the city by this year-end.

Last year on April 20, the BEST started tap-in, tap-out service on the Churchgate to Gateway of India route on a trial basis. After the success, they further extended the 100 per cent digital service in more BEST buses.

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