Mohammed Siraj labels Air India Express as "worst airline" over lack of communication for flight delay

Mohammed Siraj (Pic: X/@mdsirajofficial/File Pic)

Team India pacer Mohammed Siraj has expressed his frustration after his Air India Express flight got delayed and said worst airline experience due to a lack of communication from the airline.

The pacer was heading back to Hyderabad from Guwahati after Team India's loss against South Africa by a huge margin of 408 runs in the second Test match. With this, the Proteas scripted history by clinching the series 2-0.

The loss also marked India's second series defeat at home after last year's 3-0 loss against New Zealand.

The 31-year-old pacer shared a post on his official social media handle by saying that no update from the airline has left the passengers stranded, and also advised others not to take this flight.

"Air India flight no IX 2884 from Guwahati to Hyderabad was supposed to take off at 7.25 however, there has been no communication from the airline, and after repeatedly following up, they have just delayed the flight with no proper reasoning. This has been really frustrating, and this is the basic ask by every passenger. The flight was delayed by 4 hours, and still no update has left us stranded. Worst airline experience. I really would not advise anyone to take this flight if they can't take a stand," read his post.

Air India Express on Thursday said that its flight (IX 2884) from Guwahati to Hyderabad has been cancelled due to "unforeseen operational reasons". The explanation came after Siraj publicly called out the airline for the delay in departure from Guwahati and the lack of communication regarding it.

"We regret to inform you that the flight has been cancelled due to unforeseen operational reasons. Our team at the airport is actively assisting all guests with the necessary arrangements. We understand how difficult this situation is, and we truly appreciate your patience and understanding. Please be assured that our team will continue to keep you updated and extend all possible support," Air India Express replied under Siraj's post on X.

(With ANI Inputs)