The average speed of BEST buses has decreased by 2 km/h over the past decade, leading to longer waiting times for commuters.

Data from the BEST administration reveals that in 2013-14, the average bus speed was 12 km/h, which dropped to 10 km/h in 2023-24. Each bus operates for an average of 16 hours daily. During this time, the planned distance for a bus to cover was 197.2 km in 2023-24, but could manage to cover only 161.1 km. In 2013-14, the planned distance was 206.9 km, while buses covered 186.2 km. BEST officials attribute the reduced speed to traffic congestion, noting that bus speeds are even slower on highways.