In a move aimed at revolutionising urban mobility in India’s financial capital, plans are underway to introduce ‘Mitra,’ a Unified Ticketing System that will integrate all modes of transport in Mumbai. The initiative, spearheaded by Union Railway Minister Ashwini Vaishnaw and Maharashtra Chief Minister Devendra Fadnavis, promises to simplify commuting for the city’s 1.2 crore passengers travelling across Mumbai.  

The proposed system, named ‘Mitra,’ will serve as a one-stop urban mobility payment gateway, allowing commuters to book tickets for local trains, Brihanmumbai Electric Supply and Transport (BEST) buses, Metro rail, and even app-based cabs through a single platform. The initiative is based on the Open Network for Digital Commerce in Commuter Convenience (ONDCC) platform, an innovation modelled after the National Payments Corporation of India (NPCI).