Paper printing and reservation charts on Western Railway (WR) are passe now, as all ticket checkers have now been given hand-held devices. The method of pasting reservation charts on trains and stations to confirm seats had been a practice ever since the seat reservation system was started.

“Hand-held terminals (HHTs) have now been provided in all 298 mail/express trains originating from WR. A total of 1,385 ticket-checking staff who are manning the mail/express trains have been provided with HHTs. Trains of other railways which pass through WR are also checked by WR’s travelling ticket examiners with HHTs,” said Sumit Thakur, chief public relations officer, WR.